Soft Skills

ETSSPERAPP – Performance Appraisal

This is a highly participative workshop and encourages participants to recognise performance appraisal as a strategic and integrated approach to delivering success in organisations. Target Student It is intended for any individual who, in the course of their…
Duration
Days 1
From
£425.00 +VAT
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ETSSMINT – Minute Taking

Good minute-takers are worth their weight in gold. Minute-takers can do more than record the outcomes of meetings concisely; they can also help the chair run the meeting more effectively. This workshop brings participants up to date with…
Duration
Days 1
From
£425.00 +VAT
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ETSSDWCON – Dealing with Conflict

The course raises participants' understanding of the background to conflict and the contribution they can make to either calming or escalating the confrontation. During the training day participants learn and practice key skills to build their confidence to…
Duration
Days 1
From
£425.00 +VAT
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